Need SAP CRM Service Functional Consultant :: Center Valley, PA (Onsite):: LOCALS Required
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Job description
Role: SAP CRM Service Functional Consultant Location: Center Valley, PA Duration: 12 months
Notes:
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Responsibilities
Qualifications
Notes:
- NEED ONLY LOCALS
- OPEN FOR: USC, H1B, H4-EAD, GC-EAD
- 10+ years Exp. required
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Responsibilities
- Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
- Establish performance benchmarks and hold team to those goals
- Resolve customer conflicts and handle escalation procedures
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years' of customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)