New Car Specialist Team Leader

CarExpert is an Australian automotive media and car-buying platform that provides independent car reviews, comparisons, news, and a guided car-buying service to help consumers research and purchase new vehicles with confidence.The New Car Specialist Team Leader role at CarExpert is essentially a sales + customer service team management position for their new-car marketplace division in Brisbane. Main job responsibilitiesAccording to the listing, the role includes:Managing and coaching a team of New Car SpecialistsMonitoring KPIs and sales targetsImproving workflows and customer service processesHandling escalated customer enquiries and dealer coordinationReviewing call quality and CRM performanceTraining staff and supporting recruitmentReporting performance metrics to leadershipOccasionally handling direct customer sales enquiries yourself The role is described as:Full-timeOffice-based in BrisbaneFast-paced and phone-sales focusedHeavy emphasis on leadership, customer service, and sales performancePay: From $7,500.00 per monthBenefits:

• Childcare assistance
• Dental insurance
• Health insurance
• Life insurance
• Maternity leave
• Parental leave
• Relocation assistance
• Salary packaging
• Visa sponsorship
• Vision insurance

Work Location: In person