Floor Manager

Job Summary
We are seeking an experienced and dynamic Floor Manager to oversee daily operations within our vibrant hospitality environment. The ideal candidate will possess strong leadership skills, a comprehensive understanding of food and beverage service, and the ability to manage a diverse team effectively. This role offers an excellent opportunity for a motivated individual to contribute to delivering exceptional customer experiences while maintaining high standards of food safety and service quality. Duties

• Supervise and coordinate the daily activities of the restaurant or hospitality venue, ensuring smooth operations throughout shifts.
• Oversee food preparation and cooking processes, ensuring adherence to quality standards and safety regulations.
• Manage team members, including serving staff, kitchen personnel, and baristas, fostering a positive and productive work environment.
• Assist in training new staff members in food safety procedures, service protocols, and operational standards.
• Monitor customer service levels, addressing any issues promptly to maintain high satisfaction levels.
• Ensure compliance with health and safety legislation, including food safety standards and hygiene practices.
• Collaborate with kitchen staff on food production schedules and menu offerings to optimise efficiency.
• Handle customer enquiries or complaints professionally, aiming to resolve issues swiftly and effectively.
• Maintain stock levels of supplies and coordinate with suppliers as necessary.

Skills

• Proven experience in supervising or managing within a restaurant or hospitality setting.
• Strong knowledge of food preparation, cooking techniques, and food safety regulations.
• Excellent leadership skills with the ability to motivate and manage a diverse team.
• Sound understanding of restaurant operations, including serving, food production, and kitchen management.
• Experience in hospitality environments such as hotels or bars is highly desirable.
• Demonstrated organisational skills with the ability to multitask efficiently under pressure.
• Good communication skills to liaise effectively with staff and customers alike.
• Knowledge of health & safety standards relevant to food handling and service environments. This position is ideal for a proactive professional passionate about delivering outstanding service while leading a dedicated team in a fast-paced setting.

Will also consider individuals on a skilled worker visa in the UKJob Type: Full-timePay: £24,420.00-£43,857.06 per yearWork Location: In person