Senior Client Success Consultant

ABOUT MOVEMEON
Movemeon is a tech-enabled global Search and Consulting business. We work with leading PE funds, global enterprises, VC-backed scale-ups, and consulting firms, and we help them find the best strategic, transformation, and commercial talent.
Our community is central to our proposition. Founded by ex-McKinsey consultants, we have built a network of over 90,000 strategic and commercial professionals who started their careers in leading consulting or finance firms (45% are ex-McKinsey, BCG, Bain). This has attracted over 5,000 businesses to partner with us, including Bain Capital, Advent, KKR, Amazon, HelloFresh, and Uber.
Our tech enables us to outcompete others in the market. We are investing heavily in using software, data and AI to further improve how we serve our community and clients. We’re proud to have worked in over 100 countries and have offices focused on EMEA (UK, France, DACH), APAC (Australia, New Zealand and Singapore and India) and the US.
About the role
We are looking for a new Senior Client Success Consultant to join the business and help us achieve even greater progress in 2026 and beyond. The Client Success team makes up, together with the Client team, the wider client-facing team at Movemeon. As a Senior Client Success Manager, you won’t just manage a process; you will be a strategic partner to our clients. You will lead on high-value roles, using data and deep market insight to guide C-suite stakeholders through complex hiring decisions and ensuring our candidates have an exceptional experience.
Why this role?

• See your impact: You will have end-to-end ownership for the roles you manage. You’ll see the direct result of your advice and strategy when placing critical hires through your guidance.
• A community of active candidates: You aren't starting from scratch. You’ll tap into our exclusive community of active, high-calibre candidates, combining our platform’s reach with your own proactive resourcing to fill challenging roles.
• A nice mix of work: Enjoy a perfect balance of high-stakes client-facing consulting and deep-focus delivery work.
• Ongoing relationship role: This allows you to get to know your clients' businesses at a deeper level and act as a trusted advisor, rather than a service provider.

The activities you’ll be responsible for will include:

• Autonomously leading the management of the hiring process from end to end (from the role becoming live to being filled).
• Advising clients based on data points and knowledge of their business area (role status, candidate insights, and advising on who to hire based on best fit).
• Accurately identifying the appropriate candidates for a shortlist and clearly explaining the rationale behind your selection.
• Using data to self-identify areas to improve and optimise delivery speed and quality.
• Leading all candidate communication, including proactively reaching out to high-potential talent who are a good fit for the role.
• Communicating effectively with senior stakeholders, both internally and externally, on role performance and strategy.
• Keeping accounts updated and maintaining high platform hygiene to ensure data accuracy across the business.

What we’re looking for

• Experience in a client or customer-facing role, with a track record of managing senior relationships.
• A natural organiser with strong attention to detail. You must be able to manage multiple projects/workstreams at the same time: prioritising based on impact, working to, and setting deadlines appropriately.
• A genuine interest in working in the search/ consulting/tech space.
• Proactive and action-oriented, with the ability to prioritise and work effectively based on commercial impact and client/candidate experience.
• Confidently advise clients on hiring-related issues based on data and market insights.
• A highly effective communicator at all levels. You must have good emotional intelligence, as well as an ability to influence and guide clients. You should be inquisitive and interested in understanding people’s thought processes.
• An active listener. You are unafraid to ask questions to get to the right answer, and you synthesise data to inform decisions and reprioritise accordingly.
• Strong problem-solving abilities. You will need to be flexible in your approach and identify opportunities to increase your conversion of won deals.
• A commitment to experience. You care greatly about candidate and client experience and ensure they get the most out of our service.
• Fluent spoken English and excellent written communication.

Nice-to-haves * Experience working in a high-growth business environment.

• Prior experience working in a SaaS or recruitment business.
• An understanding of the types of projects that management consultants may execute on.
• Fluency in any other language.

What we offer An opportunity to have a huge impact on a high-growth business, whilst nurturing and developing a close-knit and open team. Our offer includes:

• Salary: £40,000 - £50,000 base salary plus up to 25% OTE bonus (dependent on experience level))
• Visa sponsorship
• Exciting business in a time of rapid growth
• Respect for and encouragement of your ideas and initiatives
• A sensible work-life balance; we know how important it is to recharge
• Flexible working policy: Farringdon Office 2 days a week; flexible 3 days
• Enhanced maternity and paternity leave
• An office in central London (Farringdon), including office snacks, tea and coffee, and a hybrid working model
• Paid team away trips - we went to Spain, Italy, Transylvania and Montenegro in the past
• 27 days holiday plus bank holidays (with additional days for extra tenure)

Location: UK, 2 days/week in the office (with some flexibility)