Location
Job description
Job Overview
Main Responsibilities
Key Skills
Typical Duties During a Shift
Additional Benifitsponsorship/ work permit could be offered to the candidate who successfully completed their probation period.Job Types: Full-time, Part-time, PermanentPay: £12.32-£12.50 per hourBenefits:
Experience:
Licence/Certification:
Work Location: In person
Main Responsibilities
- Welcome late-arriving guests and assist with check-ins and check-outs.
- Handle guest requests, enquiries, and room service needs during the night.
- Conduct regular security patrols and monitor CCTV systems.
- Ensure all entrances, exits, and public areas are secure.
- Carry out fire, health, and safety checks.
- Maintain cleanliness and presentation of reception, lobby, and public areas.
- Assist with luggage handling and guest transportation needs.
- Prepare conference rooms, prepare/cook breakfast and breakfast areas, or public spaces for the next day.
- Support night audit and administrative duties where required.
- Respond calmly and effectively to emergencies or guest complaints.
- Making room/Cleaning bedrooms if needed.
Key Skills
- Excellent customer service and communication skills.
- Ability to work independently and remain alert throughout the night.
- Good problem-solving and organisational abilities.
- Basic computer and administration skills.
- Reliability, professionalism, and attention to detail.
- Knowledge of health and safety procedures.
Typical Duties During a Shift
- Security rounds and building checks.
- Reception cover and telephone enquiries.
- Assisting guests with requests and luggage.
- Cleaning and setting up public areas.
- Completing overnight reports and handovers.
- Preparing the hotel for morning operations.
Additional Benifitsponsorship/ work permit could be offered to the candidate who successfully completed their probation period.Job Types: Full-time, Part-time, PermanentPay: £12.32-£12.50 per hourBenefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- UK visa sponsorship
Experience:
- have experience using opera five and opera cloud software. : 3 years (required)
- Night auditing: 2 years (required)
Licence/Certification:
- Bar Certificate (required)
Work Location: In person