Transport Administrator

We are a growing transport and logistics company based in Punchbowl, NSW, looking for a reliable and detail-oriented Operations & Customer Service Coordinator to join our team.This role involves handling customer enquiries, coordinating deliveries, responding to emails, preparing transport documents, and supporting day-to-day warehouse and transport operations.Key Responsibilities:

• Respond to customer emails and phone enquiries
• Coordinate deliveries and transport bookings
• Prepare and process transport/shipping documents
• Liaise with drivers, warehouses, and customers
• Data entry and administrative support
• Assist with general office and operations tasks

Requirements:

• Good English and Chinesse communication skills (written and verbal)
• Strong organisational and multitasking abilities
• Attention to detail and ability to work in a fast-paced environment
• Experience in logistics, freight forwarding, transport, warehouse, or customer service is preferred
• Proficient in Microsoft Office, especially Outlook and Excel
• Positive attitude and willingness to learn

Location:
Punchbowl NSW
Long-term and stable role for the right candidate.Pay: $49,900.00 – $101,836.41 per yearBenefits:

• Free drinks
• Free food
• Visa sponsorship

Application Question(s):

• We understand occasional leave is important and standard leave arrangements are supported. However, this role requires consistent attendance and operational stability, so frequent extended leave periods may not be ideal.（such as 2 or 3 weeks）

Language:

• Mandarin (Preferred)

Work Location: In person