District Manager - NY

About Catch Air

Catch Air is a premier indoor soft-play adventure park designed to inspire children through active, imaginative play. Each location features vibrant murals, immersive themed environments, and multi-level play structures with dynamic slides and interactive experiences.

Unlike traditional entertainment centers, Catch Air focuses entirely on movement, creativity, and social development—encouraging children to run, climb, explore, and engage with one another in a safe, high-energy environment.

With successful locations across Georgia, Texas, New Jersey, and New York, Catch Air continues to expand as a leader in children’s entertainment.

Position Overview

We are seeking a high-energy, hands-on District Manager to oversee four New York locations (Queens, Brooklyn, and Long Island). This role is ideal for a motivated leader who combines strong operational discipline with an engaging, team-driven leadership style who is also available to commute to all four locations.

As a key member of the corporate operations team, you will be responsible for driving operational excellence, team performance, guest experience, and financial results across multiple locations.

Key Responsibilities

1. Leadership & Team Development

• Lead, coach, and develop store management teams to achieve operational and financial goals
• Recruit, train, and retain high-performing team members in compliance with labor laws and company policies
• Conduct performance evaluations and provide ongoing coaching, feedback, and accountability
• Foster a positive, energetic culture that drives engagement and reduces turnover

2. Operations & Execution

• Oversee day-to-day operations across all assigned locations, stepping in as needed
• Ensure strict adherence to Catch Air SOPs, safety standards, and brand expectations
• Monitor operational performance and implement corrective actions when needed
• Maintain facility readiness, including equipment functionality and overall presentation
• Manage and respond effectively to operational challenges and emergency situations

3. New Store Development

• Play an active role in new store planning, setup, opening, and post-opening stabilization
• Develop deep knowledge of all systems, equipment, and operational workflows

4. Guest Experience & Market Presence

• Champion exceptional guest service and ensure consistent delivery of the Catch Air experience
• Monitor guest feedback and implement improvements proactively
• Represent the brand professionally in the community and build local partnerships
• Identify and implement innovative ideas to strengthen market position

5. Financial Performance

• Drive revenue growth and profitability across all locations
• Manage labor costs and optimize staffing efficiency
• Oversee budgeting, forecasting, and financial reporting
• Identify and implement cost control and revenue enhancement initiatives

Qualifications

• Bachelor’s degree or higher
• Proven experience managing multi-unit operations (retail, hospitality, or entertainment preferred)
• Strong leadership skills with a track record of building and developing teams
• Highly organized with strong problem-solving and decision-making abilities
• Excellent communication skills (verbal and written)
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with AI tools is a plus
• Ability to handle sensitive and confidential information
• Entrepreneurial mindset with a results-driven approach

Compensation & Benefits

• Salary: $60,000 – $70,000 + quarterly performance bonus
• Health benefits and additional perks
• Visa sponsorship (H1B / Green Card) available for qualified candidates
• Career growth opportunities within a rapidly expanding company
• Dynamic, fast-paced, and fun work environment

Work type:

• Full time
• In-person

What We’re Looking For:

A leader who is energetic but disciplined, hands-on but strategic—someone who can connect with teams, enforce standards, and drive results without losing the fun, high-energy spirit that defines Catch Air.