Location
Job description
IT Support Specialist | Zespri International Help power technology that supports a global business. Zespri International is looking for a proactive IT Support Specialist to provide technical support across corporate offices and operational sites. You'll play a key role in maintaining reliable IT systems, supporting Microsoft 365, and delivering exceptional service to employees worldwide. Key Responsibilities:
Skills & Experience:
Preferred Qualifications
Why Join Zespri International? Be part of a globally recognised New Zealand company Work with modern cloud technologies and enterprise IT systems Enjoy a collaborative culture with opportunities for professional growth Help deliver reliable technology services that support teams around the world Apply now and help keep Zespri's people connected, productive, and supported through innovative technology. Pay: From $8,500.00 per month Benefits:
Work Location: In person
- Provide Level 1 and Level 2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, mobile devices, and peripherals
- Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint
- Manage user accounts, access permissions, and software deployments
- Troubleshoot network connectivity, VPN, and remote working solutions
- Assist with endpoint security, software updates, and IT compliance
- Record incidents and resolutions using the IT service management system
- Create technical documentation and contribute to continuous service improvements
Skills & Experience:
- Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience in IT help desk, desktop support, or technical support roles
- Strong knowledge of Windows operating systems, Microsoft 365, and networking fundamentals
- Excellent troubleshooting, analytical, and customer service skills
- Ability to work effectively in a collaborative team environment
Preferred Qualifications
- Experience with Microsoft Entra ID (Azure Active Directory), Intune, and Microsoft Azure
- Familiarity with ITIL service management practices
- Experience supporting hybrid work environments
- Relevant certifications such as CompTIA A+, Microsoft Certified, or ITIL Foundation
Why Join Zespri International? Be part of a globally recognised New Zealand company Work with modern cloud technologies and enterprise IT systems Enjoy a collaborative culture with opportunities for professional growth Help deliver reliable technology services that support teams around the world Apply now and help keep Zespri's people connected, productive, and supported through innovative technology. Pay: From $8,500.00 per month Benefits:
- Child care assistance
- Employee mentoring program
- Health insurance
- Life insurance
- Professional development assistance
- Referral program
- Visa sponsorship
- Vision insurance
Work Location: In person
