Project Manager (Mandarin Speaking)

Overview We are a specialist market research firm serving global life sciences and high‑tech manufacturing clients. Our work supports multinational companies supplying equipment, materials, and technologies to the biopharmaceutical industry. 
We are seeking a Project Manager to own and manage ongoing research projects. This is a hands‑on role combining recruitment, relationship management, project execution, and process improvement. You will play a critical role in expanding our China research capacity over the next 12 months.  Our Culture We are a small, fast‑moving team where ownership, initiative, and clear communication are essential.  We value: 

• Proactive problem‑solving 
• Continuous process improvement 
• High standards of data quality and professionalism 
• Collaboration and transparency 

 You will have real responsibility and autonomy rather than narrow task execution.  Key Responsibilities Research Project Management 

• Identify, screen, and onboard qualified professionals across China to support research project delivery 
• Plan and coordinate outreach, interview scheduling, and survey distribution to ensure timely and efficient project execution  
• Monitor respondent quotas and project milestones to ensure delivery quality and timeline adherence  
• Support the coordination and execution of qualitative interviews when required, ensuring smooth fieldwork operations  
• Use Excel, SPSS, SQL, and other tools to perform data cleaning and processing for survey data, and structure and organize research data accordingly. 
• Assist with Chinese English questionnaire translation. 

Process & Operational Development 

• Track end-to-end recruitment and project execution progress, proactively identify risks and bottlenecks, and drive issue resolution  
• Continuously improve outreach workflows, data tracking systems, and respondent management processes to enhance operational efficiency and scalability  
• Maintain accurate and structured project documentation to ensure data integrity, transparency, and traceability across workstreams 

Cross-Functional & Stakeholder Coordination 

• Partner closely with research leads and stakeholders to ensure alignment between project scope, resource allocation, and execution plans  
• Coordinate with internal teams and offshore counterparts to ensure seamless cross-regional delivery  
• Provide contextual insights on regional market dynamics and respondent behaviour to support project planning and execution decisions 

 Essential Skills 

• Native or professional fluency in Mandarin and English 
• Strong experience using WeChat for professional communication and community building 
• Excellent written and verbal communication in English and Mandarin 
• Highly proactive, organized, and results‑driven 
• Comfortable with outreach, follow‑ups, and relationship‑based recruitment 
• Strong analytical mindset and attention to detail 

 Essential qualifications 

• Bachelor's degree minimum 
• At least two years of professional experience in Market research or Project management  

Good-to-have skills 

• Experience in life sciences, biotech, manufacturing, or technology sectors 
• Experience with Excel/Google Sheets for tracking and reporting 
• SQL or CRM experience 
• Exposure to qualitative research or expert interviews 

  What we offer·        24-day holiday, plus public holidays, with up to 5 days allowed to roll over, and additional holiday entitlement if you must work on a weekend or public holiday 

• 60% working from home, 40% from our office in Shoreditch (a higher in-office percentage during your first 6 months) 
• We are committed to hiring the best and brightest talent at Serrula and we do provide visa sponsorship for this role. However, each case is reviewed on an individual basis. 
• Application deadline: 28th of May 2026