Programme Support Manager

The interviews are expected to be held on the 21st May 2026.

This role is only open to current colleagues from within Student Curriculum and Operations.

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Do you want to be part of a professional service, committed to supporting students and colleagues and delivering an exceptional student experience? Are you able to provide strong leadership, direction and support to colleagues? Do you enjoy working strategically, using insight and analysis to drive results and shape successful outcomes?

The University of Leeds is one of the top 80 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.

Our Student Education and Experience directorates are a family of student-related services that are passionate about delivering an exceptional student experience and providing a high level of support to staff, with a focus on continuous improvement. Teamwork is key to our success, and we are committed to supporting every student to make the most of their time at Leeds and go on to succeed in their chosen career.

This role will be responsible for the operational management and delivery of student and curriculum record processes, systems and data within Leeds University Business School (LUBS). You will work together with the academic programme support leadership team, providing operational insight to inform strategic decision making, resource planning and development of the University’s programme support service. The programme support service includes registration, enrolment and attendance/engagement monitoring, and teaching delivery support. You will also provide leadership, line management, and support to a large team.

If you have experience of leading complex operations; including prioritising competing demands and resource planning to meet key priorities and have the ability to provide leadership, line management and support to a large team, we would like to hear from you.

Please note that this post may be suitable for sponsorship under the Skilled Worker visa route but first-time applicants might need to qualify for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa

What We Offer In Return

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Generous pension scheme options plus life assurance
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Louise Thornhill, Service Delivery Manager

Email: L.E.Thornhill@leeds.ac.uk