Restaurant Manager

Front of House / Duty Manager Annabelle's Restaurant – St Heliers, Auckland We are a well-established, award-winning restaurant located at 409-411 Tamaki Drive in beautiful St Heliers, with stunning views over the bay and Rangitoto Island. Known for our European-style cuisine, fresh seafood, warm hospitality and memorable dining experience, we are looking for an experienced and reliable Front of House / Duty Manager to join our close-knit team. About the role This is a hands-on leadership position in a busy, high-quality restaurant environment. You will lead the front of house team, deliver excellent customer service, manage shifts, handle reservations, ensure smooth service, and step in as Duty Manager when required (including when alcohol is served). Key responsibilities include: Leading and motivating the front of house team Delivering outstanding customer service and creating memorable guest experiences Managing daily operations including service flow, reservations and floor management Handling cash, EFTPOS and end-of-day procedures Maintaining high standards of presentation and cleanliness Ensuring compliance with food safety, health & safety and liquor licensing requirements Opening/closing the restaurant as rostered What we offer: Competitive hourly rate $26 – $30 per hour (depending on experience) + penalty rates and weekend loadings where applicable Guaranteed minimum 30–40 hours per week (full-time preferred) Rostered shifts including weekends and some evenings Staff meals and a great team environment Opportunity to work in a scenic, award-winning venue with regular customers We are an Accredited Employer and can support AEWV Job Change applications where appropriate for the right candidate What we are looking for: Minimum 2 years hospitality experience in a European restaurant (restaurant experience highly regarded) Previous experience in front-of-house or supervisory roles Strong leadership, communication, and customer service skills Ability to work under pressure in a fast-paced environment Reliable, punctual and team-oriented with a positive attitude Liquor Licence (Manager's Certificate) is a plus – highly advantageous for the Duty Manager responsibilities Food & Beverage Service or Duty Manager experience is advantageous Must be eligible to work in New Zealand (NZ residents, citizens and migrants with valid work rights are all welcome to apply) To apply: Please send your CV and a short cover letter telling us why you would be a great fit to sang@smgnz.co.nz with the subject line “Front of House / Duty Manager Application”. Applications will be reviewed as they come in – early applications encouraged. Annabelle's is an equal opportunity employer. We value diversity and encourage applications from all suitably qualified people. Location: St Heliers, Auckland Job type: Full-time / Permanent Hours: Minimum 30 hours per week