Patient Front of House Receptionist

Position: Out-patient Front of House Receptionist
Location: Greater London

Job Overview We are looking for an Out‑patient Front of House Receptionist to support the Out‑patient department. The successful candidate will provide courteous reception service to patients and clinicians, work closely with nursing and medical staff, manage the booking of designated follow‑up appointments and work effectively as part of the out‑patient team.Responsibilities

• Provide courteous reception service to patients and clinicians in line with office procedures and contribute to the efficient running of designated outpatient clinics.
• Work closely with supervisor, nursing and medical staff to ensure any issues in clinic are raised immediately, maintaining an excellent level of service to patients.
• Manage the booking of new and follow‑up clinics, ensuring bookings are efficient and any issues are raised immediately with supervisor, service and medical staff to safeguard patient care.
• Work shifts 8 am–4 pm and 10 am–6 pm, Monday to Friday.

Qualifications

• Proven experience working in an administrative position with the public.
• Excellent customer care skills in a busy, high‑pressure environment, working across multiple outpatient clinic locations.
• Excellent communication, interpersonal skills, high attention to detail and accuracy.
• Eligibility to work in the United Kingdom or meet the criteria for sponsorship under the Skilled Worker visa route.
• Willingness to undertake necessary pre‑employment checks, including right‑to‑work verification and DBS (CRB) check if required.

BenefitsFlexible working hours and other benefits as per Royal Free London NHS Foundation Trust policy.#J-18808-Ljbffr