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Job description
Hiring: Key Account Operations Manager | London | Visa Sponsorship Available
A fast-growing logistics technology company is expanding its UK team and looking for a Key Account Operations Manager to support major cross-border eCommerce clients and drive operational excellence. This is an exciting opportunity to join a company currently going through a new funding round and working with some of the largest global e-commerce and logistics players.
Location: London (3-4 days onsite, flexible)Compensation: TP £70,000–£100,000Visa sponsorship availableLanguages: English + Chinese Mandarin required
Role OverviewAs a Key Account Operations Manager, you will work closely with large enterprise clients, focusing on day-to-day operational management, process optimization, and continuous improvement. This is a B2B role supporting major cross-border logistics customers, particularly in last-mile delivery operations.
Key Responsibilities• Manage day-to-day operations for key enterprise customers• Identify operational issues and drive process improvement initiatives• Work cross-functionally with internal teams to optimize service delivery• Monitor performance metrics and implement optimization strategies• Support scaling of operations for high-growth customers• Build strong relationships with key stakeholders on the client side
Requirements• +5 years of experience in operations, key account operations, or logistics operations• Background in cross-border eCommerce and logistics strongly preferred• Experience working with large enterprise clients (B2B)• Strong process improvement and operational optimization capability• Fluent in English and Chinese• Based in the UK (London preferred)
Preferred BackgroundCandidates from companies such as cross-border logistics, eCommerce platforms, or last-mile delivery providers are particularly relevant. Clients include major global players across eCommerce and logistics.
The company offers a high-growth environment, strong business momentum, and the opportunity to work with top-tier global customers while helping scale operations in the UK/Europe market.
A fast-growing logistics technology company is expanding its UK team and looking for a Key Account Operations Manager to support major cross-border eCommerce clients and drive operational excellence. This is an exciting opportunity to join a company currently going through a new funding round and working with some of the largest global e-commerce and logistics players.
Location: London (3-4 days onsite, flexible)Compensation: TP £70,000–£100,000Visa sponsorship availableLanguages: English + Chinese Mandarin required
Role OverviewAs a Key Account Operations Manager, you will work closely with large enterprise clients, focusing on day-to-day operational management, process optimization, and continuous improvement. This is a B2B role supporting major cross-border logistics customers, particularly in last-mile delivery operations.
Key Responsibilities• Manage day-to-day operations for key enterprise customers• Identify operational issues and drive process improvement initiatives• Work cross-functionally with internal teams to optimize service delivery• Monitor performance metrics and implement optimization strategies• Support scaling of operations for high-growth customers• Build strong relationships with key stakeholders on the client side
Requirements• +5 years of experience in operations, key account operations, or logistics operations• Background in cross-border eCommerce and logistics strongly preferred• Experience working with large enterprise clients (B2B)• Strong process improvement and operational optimization capability• Fluent in English and Chinese• Based in the UK (London preferred)
Preferred BackgroundCandidates from companies such as cross-border logistics, eCommerce platforms, or last-mile delivery providers are particularly relevant. Clients include major global players across eCommerce and logistics.
The company offers a high-growth environment, strong business momentum, and the opportunity to work with top-tier global customers while helping scale operations in the UK/Europe market.
Job details
EmployerSign in to view the employer name
LocationLondon, England, United Kingdom
Posted08 Apr 2026
Salary£70,000–£100
Work locationLondon (3-4 days onsite, flexible)Compensation: TP £70,000–£100,000Visa spons…
SponsorshipVisa Sponsored ✓
Categories
◻Manufacturing and Logistics
Visa sponsorship
Skilled Worker
