Warehouse Operations Coordinator

Go Mix Max Trading Ltd is a growing logistics and fulfilment company based in West Bromwich, Birmingham. We provide warehousing, fulfilment and distribution services for e-commerce businesses and international trade customers throughout the UK.We are looking for a reliable and organised Logistics Operations Coordinator to join our team and support the day-to-day running of our warehouse and office operations.Key Responsibilities

• Handle customer enquiries and provide operational support

• Process orders and maintain accurate records within our Warehouse Management System (WMS)

• Prepare monthly invoices and assist with customer account reconciliation

• Maintain customer billing records and resolve account queries

• Record employee working hours and attendance information

• Coordinate with warehouse staff to ensure smooth daily operations

• Produce reports and maintain operational documentation

• General administration and office support duties

Requirements

• Legal right to work in the UK

• Native or fluent Mandarin Chinese (essential)

• Conversational English

• Good knowledge of Microsoft Excel, Word and Outlook

• Strong organisational skills and attention to detail

• Ability to work independently and manage multiple tasks

• Previous experience in logistics, warehousing, e-commerce fulfilment, customer service or office administration is preferred

What We Offer

• Full-time permanent position

• Competitive salary based on experience

• Free on-site parking

• Convenient location with direct train access from Birmingham City Centre

• Friendly and supportive working environment

• Opportunity for career growth within a growing business

LocationWest Bromwich, BirminghamWorking HoursMonday to FridayApplicationPlease submit your CV through IndeedJob Type: Full-timePay: £12.71-£15.00 per hourBenefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Paid volunteer time
• Store discount
• UK visa sponsorship

Language:

• Mandarin (required)

Work Location: In person