Hardware Technician

Looking to join one of the most financially sound repair companies in Australia? A company that has experienced huge success in the last 23 yrs and has aggressive growth plans that you could be a part of? As a Fone King Technician, your job purpose is to repair all devices possible with excellent workmanship. You accept responsibility for the quality of all repairs attempted and endeavor to complete all repairs possible, in the shortest possible timeframes. Fone King is pioneering the device accessories & repairs industry; we scour the planet in search of the most innovative and quality products for our customers. Fone King has developed a tried, tested and constantly evolving process that results in unparalleled customer experience. . . Interested to see what we do different? You will be joining a team of 25+ technicians with component, board, and software level experience. We invest heavily in our technicians and provide some of the best working conditions in the industry. As a Fone King Technician your prominent personal skills should be – Technical brilliance, excellent time management, extremely communicative, exceedingly thorough, well-mannered, positive and upbeat. Your duties will include:

• Ensuring extremely high quality of workmanship on all repairs of all electronic devices, including phones, computers, tablets, wearables, gaming consoles, and mobility devices such as electronic hoverboards, scooters, and suitcases;
• Examine and run tests to assess the electronic devices to test functionality, diagnose faults, install and update phone software and trouble shoot writing problems;
• Repair and replace worn or defective components of electronic devices, such as batteries, LCD screens, keypads, buttons, camera modules, motherboards, etc;
• Assist in diagnosing any network faults and assist install any updates to device systems as required;
• Minimising turnaround time through high speed, quality repairs;
• Keeping an eye on stock levels to assist in parts ordering; Staying on top of new technologies and repair processes;
• Maintaining technician bays and storage area to prevent occupational hazards or mess and ensure all devices are appropriately stored and secured to prevent theft or damage;
• Ensure availability of parts by advising operations team/management in advance of shortages;
• Identifies when a certain repair is becoming common, and advises the operations team/management in advance to meet possible increasing demand and correcting procedures;
• Ensure repairs are kept maintained and up to date;
• Advising operations/management if parts required for a certain device awaiting repair, requiring quote, device needing longer repair time;
• Advising users of the correct operation procedures to ensure the devices are able to continue operating effectively and avoid malfunctions.

Ideal experience:

• At least 1 year proven experience as a technician.
• A relevant qualification or at least 3 years experience
• Current skills across all popular brands of devices.
• Experience working in a reputable repairer ideal.
• Ability to be able to work rostered weekends a must.

Key Skills: As a Fone King Technician your prominent personal skills should be · Technical brilliance · excellent time management · extremely communicative · exceedingly thorough · well-mannered · positive and upbeat What we can offer you:

• Above market rates + excellent commission structure.
• The funnest company you will work for.
• Company events / bonuses for high performers.
• Structured training and upskilling.

We are looking for full time technicians that take pride in their work and are very reliable. Come and find why Fone King is leading the competition and let's start the next phase of your career. Job Type: Full-time Pay: $76,800.00 – $80,000.00 per year Benefits:

• Visa sponsorship

Ability to commute/relocate:

• Sydney NSW: Reliably commute or planning to relocate before starting work (Required)

Work Authorisation:

• Australia (Preferred)

Work Location: In person