Senior Game Operations Manager

Senior Game Operations Manager (Pre-Launch & Live Operations Focus)About the RoleWe are looking for a Senior Game Operations Manager who genuinely understands games and is deeply curious about how they work — from player motivation and progression systems to live operations and long-term retention.This role is ideal for someone who may not have shipped many games, but thinks like a game operator, actively studies successful games, and wants to take real ownership of bringing a game to market and operating it sustainably.You will join us at a critical pre-launch stage, working closely with the founders, product, and development teams to shape operational systems before launch and fully own live game operations after release.This is not a task-execution role. We are looking for someone who wants to learn deeply, think critically, and continuously improve the game through operations.Key ResponsibilitiesPre-Launch (Current Focus)

• Define and own the game operations strategy for launch
• Work closely with product and engineering teams to ensure game systems support:
• Player onboarding and early retention
• Long-term progression and engagement
• Contribute from an operations perspective to:
• F2P systems, incentives, and monetization flows
• Live operations readiness (events, activities, operational tooling)
• Plan and prepare initial live events, activities, and operational content for launch

Post-Launch

• Own and execute live game operations, including:
• In-game events, seasonal content, and long-term activity planning
• Player retention, conversion, monetization, and re-engagement strategies
• Monitor and analyze key game metrics (e.g. retention, conversion rates, ARPU)
• Use data and player behaviour to continuously iterate and improve the game
• Collaborate closely with marketing and community teams to align:
• Product features
• Player-facing content
• Growth initiatives

What We’re Really Looking ForWe care less about titles and more about how you think about games. You are likely a good fit if you:

• Genuinely enjoy playing and analysing games (especially F2P or live service games)
• Actively think about:
• Why certain games retain players
• How progression, rewards, and events influence behaviour
• What makes players come back (or leave)
• Have experience in game operations, live ops, game product, or adjacent roles
• Are comfortable working in early-stage environments with ambiguity
• Take strong ownership and are willing to learn fast where needed

Requirements

• 3–5+ years of experience in:
• Game operations, live ops, game product, or related online product operations
• Strong understanding of at least some of the following:
• F2P monetization and incentive systems
• Player retention mechanics and engagement loops
• Live events and activity design
• KPI-driven decision making
• Ability to think systematically about player behaviour and game systems
• Strong communication skills and ability to collaborate cross-functionally
• A clear passion for games and curiosity to continuously improve the product

Nice to Have (Not Required)

• Experience contributing to the launch or live operation of a game
• Background in mid-core or long-running live service games
• Experience studying or running live events in existing games
• Familiarity with alternative game business models (e.g. Web3, hybrid F2P)
• Experience with international or global player operations

What We Offer

• A key role with real ownership over game operations and live performance
• Opportunity to shape a game at a critical pre-launch stage
• Competitive salary plus long-term incentives (bonuses, equity, or similar)
• Clear growth path toward Game Operations Lead / Producer-level responsibility
• Fast-moving, collaborative startup environment
• UK visa sponsorship available (if applicable)
• Benefits including paid leave and free parking

Join us if you genuinely love games, enjoy thinking deeply about how they work, and want to take responsibility for their long-term success.Job Type: Full-timePay: £35,000.00-£60,000.00 per yearBenefits:

• Free parking
• Store discount
• UK visa sponsorship

Work Location: In person