Shift supervisor

We are seeking a reliable and hands-on Shift Supervisor with pizza experience to join our busy takeaway pizza shop in Brisbane. This role is ideal for someone who knows pizza operations, can lead a team during service, and thrives in a fast-paced environment. About the RoleAs Shift Supervisor, you will support the Store Manager in running smooth day-to-day operations while taking charge during your shifts. You’ll lead the team on the floor, ensure quality pizzas are produced consistently, and deliver excellent customer service. Key Responsibilities Pizza Operations & Quality Control

• Supervise pizza preparation from dough to finished product
• Ensure consistency in recipes, portion sizes, and presentation
• Monitor dough preparation, proofing, stretching, and oven performance
• Maintain high food safety, hygiene, and cleanliness standards
• Ensure ingredients are fresh, stocked, and properly stored

Shift Leadership

• Take responsibility for running shifts, including opening or closing
• Lead and support team members during busy service periods
• Delegate tasks and ensure efficient workflow
• Step in and assist with pizza making, prep, or customer service as needed

Customer Service

• Provide fast, friendly, and professional service
• Handle customer issues and complaints effectively
• Maintain a positive store atmosphere and team morale

Team Support & Training

• Assist with training new staff in pizza preparation and service standards
• Support team development and maintain performance expectations
• Communicate clearly with the Store Manager regarding shift performance

Stock & Cash Handling

• Monitor stock levels during shifts and report shortages
• Assist with stock rotation and waste minimisation
• Handle cash, EFTPOS transactions, and end-of-shift balancing

Compliance & Safety

• Ensure all food safety and workplace health regulations are followed
• Maintain a clean, organised, and safe working environment

About You

• Previous pizza shop experience is essential (dough making, stretching, oven work preferred)
• Experience in a supervisory or team leader role in hospitality
• Ability to lead a team in a fast-paced environment
• Strong communication and organisational skills
• Hands-on, reliable, and proactive attitude
• Ability to problem-solve and stay calm under pressure

Weekend & Availability Requirements

• Must be available to work weekends (Saturday & Sunday)
• Availability for evenings, late nights, and public holidays is required
• Flexible to work a rotating roster based on business needs

What We Offer

• Competitive hourly rate based on experience
• Staff discounts
• Supportive team environment
• Opportunity for growth within the business

If you’re passionate about pizza and ready to step into a leadership role, we’d love to hear from you. Apply now with your resume and details of your pizza experience.Job Type: PermanentPay: $70,000.00 per yearBenefits:

• Employee discount
• Visa sponsorship

Work Location: In person