Location
Job description
Company OverviewMercury Security and Facilities Management Ltd has been a leader in security and facilities management services since 2001. We are dedicated to supporting businesses across various sectors by providing tailored, cost-effective solutions that ensure smooth operations and exceptional service quality.
SummaryWe are seeking an experienced and highly organised Operations Manager to oversee the delivery of our cleaning services. This role is responsible for ensuring operational efficiency, maintaining high service standards, and managing both staff and client relationships.
Responsibilities
Join us on our journey to redefine excellence in security & facilities management. If you are ready to lead with passion and make a tangible impact, we invite you to apply now and become part of Mercury Security and Facilities Management Ltd’s dynamic team.Job Type: Full-timePay: Up to £40,000.00 per yearBenefits:
Work Location: In person
SummaryWe are seeking an experienced and highly organised Operations Manager to oversee the delivery of our cleaning services. This role is responsible for ensuring operational efficiency, maintaining high service standards, and managing both staff and client relationships.
Responsibilities
- Oversee daily cleaning operations across multiple sites to ensure compliance with quality standards.
- Develop and implement operational strategies to improve efficiency and customer satisfaction.
- Lead and supervise cleaning staff, fostering a positive work environment.
- Coordinate with clients to understand their needs and tailor services accordingly.
- Manage budgets, resources, and schedules effectively.
- Ensure health and safety regulations are strictly followed.
- Monitor performance metrics and implement continuous improvement initiatives.
- Collaborate with management to align operational goals with company objectives.
- Qualifications
- Proven experience in facilities management or cleaning services operations.
- Ability to use technology systems
- Strong leadership and team management skills.
- Excellent project management abilities.
- Knowledge of health & safety regulations relevant to cleaning operations.
- Effective communication skills in English.
- Ability to develop strategic plans and improve processes.
- Supervising experience in a similar role is highly desirable.
Join us on our journey to redefine excellence in security & facilities management. If you are ready to lead with passion and make a tangible impact, we invite you to apply now and become part of Mercury Security and Facilities Management Ltd’s dynamic team.Job Type: Full-timePay: Up to £40,000.00 per yearBenefits:
- On-site parking
- Private medical insurance
- UK visa sponsorship
Work Location: In person